This annual report describes FHFA's accomplishments, as well as challenges, the agency faced in meeting the strategic goals and objectives during the past fiscal year.
Read about the agency’s 2020 examinations of Fannie Mac, Freddie Mac and the Home Loan Bank System.
Submit comments and provide input on FHFA Rules Open for Comment by clicking on Rulemaking and Federal Register.
Implement critical reforms that will produce a stronger and more resilient housing finance system.
FOSTER competitive, liquid, efficient, and resilient (CLEAR) national housing finance markets that support sustainable homeownership and affordable rental housing; OPERATE in a safe and sound manner appropriate for entities in conservatorship; and PREPARE for eventual exits from the conservatorships.
2019 Conservatorships Strategic Plan
FHFA experts provide reliable data, including all states, about activity in the U.S. mortgage market through its House Price Index, Refinance Report, Foreclosure Prevention Report, and Performance Report.
FHFA economists and policy experts provide reliable research and policy analysis about critical topics impacting the nation’s housing finance sector. Meet the experts...
FHFA is closely monitoring the coronavirus national emergency’s effect on the housing finance market and continues to update policies and guidance to ensure its regulated entities – Fannie Mae, Freddie Mac (the Enterprises), and the Federal Home Loan Banks (FHLBanks) – are fulfilling their mission of providing market liquidity during this difficult time.
We have gathered resources and information below, including the latest actions by FHFA, that provide guidance for lenders, servicers and others who directly assist homeowners and renters adversely impacted by COVID-19.
As a financial regulator, FHFA is not able to offer direct assistance or field individual inquiries from renters, landlords, or borrowers. FHFA encourages anyone facing economic hardship as a result of COVID-19 to immediately contact their landlord or mortgage servicer (the company they send their mortgage payments to), to see if they qualify for payment relief.
If you’re concerned about how to pay your mortgage or rent due to COVID-19, visit
cfpb.gov/housing for information on what to do now, and what your options are for mortgage and rent payment relief.
Help for HomeownersHelp for RentersFraud PreventionIndustry Resources
Recent NewsOther Government Resources
Renters and landlords who don’t know where to turn can use a new website from the Consumer Financial Protection Bureau. This website makes it easy to find rental assistance provider in your area. Go to:
If your ability to pay your mortgage is impacted, and your loan is owned by Fannie Mae or Freddie Mac (use the "loan lookup" tools:
https://www.knowyouroptions.com/loanlookup for Fannie Mae or
https://ww3.freddiemac.com/loanlookup/ for Freddie Mac to find out), you may be eligible to delay making your monthly mortgage payments for a temporary period, during which:
You won’t incur late fees.
Foreclosure and other legal proceedings will be suspended
5 steps to ask for mortgage forbearance due to the Coronavirus
Contact your mortgage servicer (the company where you send your monthly payments) as soon as possible to let them know about your current circumstances. The telephone number and mailing address of your mortgage servicer should be listed on your monthly mortgage statement.
If you have trouble catching up at the end of this temporary relief period, additional assistance may be available. You are not required to repay missed payments all at once.
Servicers will reach out to you about 30 days before your forbearance plan is scheduled to end to determine which assistance program is best for you at that time. Work with your servicer to determine which option you are eligible for.
Renters living in a property financed by Fannie Mae or Freddie Mac (use the "loan lookup" tools for Fannie Mae
here or Freddie Mac
here to find out) are covered by a temporary eviction moratorium. Renters are still expected to pay their rent during the eviction moratorium period, if they can. Those experiencing financial hardship should reach out to their landlord to discuss their situation and potential solutions.
You also have access to their respective Disaster Response Networks. These networks offer support from HUD-approved housing counselors, such as a personalized recovery assessment and action plan, financial coaching and budgeting, and ongoing check-ins. Contact your property manager to see if you are eligible. Fannie Mae’s renter hotline number is 1-877-542-9723 and Freddie Mac’s renter hotline number is 1-800-404-3097.
Frequently Asked Questions about Enterprise assistance options for homeowners and renters impacted by COVID-19 or Information for Tenants in Rental Properties With a Fannie Mae or Freddie Mac Mortgage.
During times of crisis, there is an increased risk of scams and fraud. Protect yourself by asking questions, reading the materials provided to you, and avoiding any solicitations requiring up-front cash payments. If you think you may have been a victim of a scam and your concerns with Fannie Mae, Freddie Mac, or a Federal Home Loan Bank involve fraud, please contact the FHFA Office of Inspector General (FHFA OIG) at 800-793-7724 or visit the FHFA OIG's website.
Coronavirus-Related Fraud Prevention Tips and Resources for Borrowers, Renters, and the Mortgage Industry for more information.
FHFA Encourages Landlords of Enterprise-Backed Properties to Apply for Emergency Rental Assistance Before Evicting Tenants (7/30/2021)Secretaries of USDA, HUD, VA, Treasury, and FHFA Acting Director Release Joint Statement on Agency Actions to Prevent Evictions (7/30/2021)FHFA Extends COVID-19 REO Conviction Moratorium Through September 30, 2021 (7/30/2021)FHFA Announces Multifamily Tenant Protections (7/28/2021)
FHFA Eliminates Adverse Market Refinance Fee (7/16/2021)FHFA Expands Use of Interest Rate Reduction to Help Borrowers with a Covid-19 Hardship Reduce their Monthly Mortgage Payment (6/30/2021)FHFA Protects Borrowers After COVID-19 Foreclosure and REO Eviction Moratoriums End (6/29/2021)FHFA Extends COVID-19 Foreclosure and REO Eviction Moratoriums (6/24/2021)FHFA Extends COVID-19 Multifamily Forbearance through September 30, 2021 (6/3/2021)FHFA Announces Extension of COVID-Related Loan Flexibilities (4/21/2021)FHFA Further Extends COVID-Related Loan Flexibilities (3/11/2021)FHFA Extends COVID-19 Multifamily Forbearance through June 30, 2021 (3/4/2021)FHFA Extends COVID-19 Forbearance Period and Foreclosure and REO Eviction Moratoriums (2/25/2021)FHFA Further Extends COVID-Related Loan Flexibilities (2/10/2021)FHFA Extends Foreclosure and REO Eviction Moratoriums and COVID Forbearance Period (2/9/2021)FHFA Extends Foreclosure and REO Eviction Moratoriums (1/19/2021)FHFA Further Extends COVID-Related Loan Flexibilities (1/14/2021)
FHFA Extends COVID-19 Multifamily Forbearance Through March 31, 2021 (12/23/2020)
FHFA Further Extends COVID-Related Loan Flexibilities (12/10/2020)
FHFA Extends Foreclosure and REO Eviction Moratoriums (12/2/2020)
FHFA Further Extends COVID-Related Loan Flexibilities (11/13/2020)Temporary Policy Allowing Purchase of Qualified Loans in Forbearance Extended (11/12/2020)Temporary Policy Allowing Purchase of Qualified Loans in Forbearance Extended (10/21/2020)FHFA Further Extends COVID-Related Loan Flexibilities (10/19/2020) FHFA Further Extends Buying Loans in Forbearance & COVID-Related Loan Processing Flexibilities (9/24/2020)
FHFA Further Extends Buying Loans in Forbearance & COVID-Related Loan Processing Flexibilities (8/26/2020)Adverse Market Refinance Fee Implementation now December 1 (8/25/2020)Multifamily Property Owners in Forbearance Now Required to Inform Tenants of Eviction Suspension and Tenant Protections (8/6/2020) Duty to Serve Adjustments in Response to the COVID-19 Pandemic (7/22/2020)FHFA Extends COVID-Related Loan Processing Flexibilities for Fannie Mae and Freddie Mac Customers Through August (7/9/2020)FHFA Provides Tenant Protections (6/29/2020)FHFA Extends Foreclosure and Eviction Moratorium; Moratorium applies to Enterprise-backed mortgages (6/17/2020)FHFA Makes Translated COVID-19 Resources Available in Six Languages; COVID-19 Servicing Scripts and Mortgage Assistance Application translations now available (6/16/2020)
FHFA Extends COVID-Related Loan Processing Flexibilities for Fannie Mae and Freddie Mac Customers Through July (6/11/2020)FHFA Announces Refinance and Home Purchase Eligibility for Borrowers in Forbearance (5/19/2020)FHFA Extends Foreclosure and Eviction Moratorium; Moratorium applies to Enterprise-backed mortgages (5/14/2020)Enterprises to Offer Payment Deferral as a New Repayment Option for Homeowners in COVID-19 Forbearance Plans (5/13/2020)CFPB, FHFA, & HUD Launch Joint Mortgage and Housing Assistance Website for Americans Impacted by COVID-19 (5/12/2020)FHFA Extends Loan Processing Flexibilities for Fannie Mae and Freddie Mac Customers (5/5/2020)FHFA Announces Tools to Help Renters Find Out if They are Protected from Eviction (5/4/2020)"No Lump Sum Required at the End of Forbearance" says FHFA's Calabria (4/27/2020)FHFA Supports Small Business by Allowing Federal Home Loan Banks to Accept Paycheck Protection Program Loans as Collateral (4/23/2020)FHFA Announces that Enterprises will Purchase Qualified Loans in Forbearance to Keep Lending Flowing (4/22/2020)FHFA and CFPB Announce Borrower Protection Program (4/15/2020)Prepared Remarks of Dr. Mark A. Calabria, Director of FHFA, at Financial Stability Oversight Council (FSOC) Principals Meeting (3/26/2020) FHFA Moves to Provide Eviction Suspension Relief for Renters in Multifamily Properties (3/23/2020)FHFA Directs Enterprises to Grant Flexibilities for Appraisal and Employment Verifications (3/23/2020)FHFA Authorizes the Enterprises to Support Additional Liquidity in the Secondary Mortgage Market (3/23/2020)FHFA Suspends Foreclosures and Evictions for Enterprises During National Emergency (3/18/2020)Statement from FHFA Director Mark Calabria on Coronavirus (3/10/2020)
For a list of resources available for homeowners and renters, single- and multifamily Lenders/Servicers, and the latest Enterprise announcements visit the
Fannie Mae and
Freddie Mac websites.
See links below for announcements and resources from the FHLBanks:
FHFA Director Discusses Forbearance (4/6/2020)DS5: Inside the Industry
President Trump, state leaders take steps to protect homeowners amid COVID-19 pandemic (4/4/2020) Fox Business
Chief regulator says mortgage bailout is ‘on the honor system’, pleads with borrowers to be honest (4/1/2020)CNBC
Landlords, tenants face financial strain amid coronavirus (3/31/2020)Yahoo! Finance
No money for rent or mortgage? Here’s what to do. (3/28/2020)The Washington Post
FHFA's Calabria Doesn't See Virus Affecting Fannie, Freddie Conservatorship Exit (3/25/2020)Bloomberg
The U.S. Orders A Break On Mortgage Payments. What Does That Mean? (3/22/2020)NPR
Chief mortgage regulator working on plan for potential spike in delinquencies from coronavirus (3/17/2020)CNBC
The Department of Housing and Urban DevelopmentFor further information about your FHA-insured mortgage, contact the National Servicing Center at 877-622-8525. For other questions, contact the FHA Resource Center at 800-CALL-FHA (5342). For a list of HUD-approved housing counselors, go to:
www.hud.gov or call 800-569-4287.
The Department of Veteran AffairsVeterans who have questions regarding their home loans should contact VA's home loan program toll free number, 877-827-3702, to speak with a Loan Technician.
Veterans whose homes have ever been modified with VA Specially Adapted Housing grant funds, should also contact VA at 877-827-3702 to speak with our staff.
The Consumer Finance Protection BureauThe Consumer Finance Protection Bureau (CFPB) is committed to providing consumers with up-to-date information and resources to protect and manage their finances during this difficult time as the situation evolves. View the
CFPB Guide to Coronavirus Mortgage Relief Options or visit
Date last updated: July 28, 2021
© 2021 Federal Housing Finance Agency