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​Does your issue involve a bank, mortgage lender, or servicer?

FHFA has no regulatory authority over banks (other than the 11 Federal Home Loan Banks), mortgage lenders, or servicers

The term “lender” refers to an institution, such as a bank or other financial company, that issues a mortgage loan to a borrower.  A lender may also be a servicer for the mortgage loan, but the servicing may be provided by a different institution.  

The term “servicer” refers to an institution that provides servicing responsibilities for a mortgage loan such as collecting interest, principal, and escrow payments from a borrower.   

If your issue involves any of these entities that FHFA does not regulate, please contact one or more of the regulatory federal agencies listed below:

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