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Complaints, concerns & questions

Have an issue or a question?  Find out when and how FHFA can help you!

FHFA does not handle individual complaints or issues with parties we do not regulate.  Learn what you can do if you have questions or issues with entities we regulate – Fannie Mae, Freddie Mac, and the Federal Home Loan Banks – or your bank, mortgage lender, or servicer below.  In addition, learn more about the resources available if you have been impacted by the COVID-19 pandemic.

Need mortgage assistance?  Want to know what programs you may be eligible for?


Does your issue involve a bank, mortgage lender, or servicer?


Does your issue involve fraud?


Does your issue involve a Federal Home Loan Bank?


Does your issue involve Fannie Mae or Freddie Mac?​​

Page last updated: August 25​, 2022​​​

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