Federal Housing Finance Agency Print
Home / Homeowners & Homebuyers / Mortgage Assistance / Complaints, Concerns & Questions

Complaints, concerns & questions

Have an issue or a question?  Find out when and how FHFA can help you!

FHFA does not handle individual complaints or issues with parties we do not regulate.  Learn what you can do if you have questions or issues with entities we regulate – Fannie Mae, Freddie Mac, and the Federal Home Loan Banks – or your bank, mortgage lender, or servicer below.  In addition, if you have been impacted by Coronavirus and need assistance see here​.

Need mortgage assistance?  Want to know what programs you may be eligible for?


Does your issue involve a bank, mortgage lender, or servicer?


Does your issue involve fraud?


Does your issue involve a Federal Home Loan Bank?


Does your issue involve Fannie Mae or Freddie Mac?

© 2022 Federal Housing Finance Agency